I AM A BUSINESS. CAN I GET A WHOLESALE RATE?

We work with many business and are glad to offer you a wholesale discount up to 50%. Contact our sales manager through email at david@obdgenie.com and we will create a custom order for you.

FAQs

Q: WHAT IS A BYPASS MODULE, AND DO I NEED ONE?

2018 and above Chrysler, Dodge, Jeep, and RAM vehicles are built with a device called a security gateway. This protects your vehicle's computer from being hacked over the cellular network. In order to activate your new feature, you will need to temporarily install the Bypass Device while using your OBD Genie programmer. View the bypass installation guide here.

Q: AFTER I USE MY OBD GENIE, CAN I USE IT IN ANOTHER VEHICLE?

The OBD Genie can only be used in one vehicle. This acts as an insurance policy. They are dedicated to your vehicle's VIN number for life. If you deactivate the feature you programmed, you can re-activate it again anytime with your OBD Genie. We offer discounts on orders with multiple programmers. If you are looking to purchase more than one, please reach out to support@obdgenie.com and we will gladly set you up with a discount.

Q: IS THERE A WARRANTY ON MY PURCHASE?

We've got your back. We offer a 30 day money-back warranty on all of our products. In the rare event you have an issue please contact us for support by emailing support@obdgenie.com, or by calling (321) 250-3650.

Q: WHAT TYPE OF SHIPPING OPTIONS DO YOU OFFER?

At checkout, you can select free shipping which will arrive in 3-5 business days, $7.99 USPS Priority shipping which will arrive in 1-3 business days, and $59.99 FedEx Overnight shipping.

Q: DOES OBD GENIE SHIP INTERNATIONALLY?

We are grateful to all of our international customers and can program features on a multitude of American imports. International shipping is $45.00.

Here are the most frequently asked questions about our products.

Q: What does the OBDGenie programmer do?

A: When you install a new feature into your vehicle, such as a rearview camera,

trailer brake controller or power folding mirrors, you must program your

vehicle's computer to activate the feature. The OBDGenie programmer does

this for you, so you can skip the dealership.

Q: What is a Bypass Module, and do I need one?

A: Chrysler, Dodge, Jeep, and RAM vehicles models 2018 and above

are built with a device called a security gateway.

This protects your vehicle's computer from being hacked over the cellular network.

In order to activate a new feature,

you will need to temporarily install the Bypass Device while using the OBDGenie

programmer. View the bypass installation guide here.

Q: After I use my OBDGenie, can I use it in another vehicle?

A: The OBDGenie can only be used in one vehicle as it is dedicated to a single

vehicle's VIN number for life. If you deactivate the feature you programmed, you

can re-activate it again anytime with your OBDGenie. We offer discounts on

orders with multiple programmers. To purchase more than one device, please

reach out to support@obdgenie.com.

Q: Is there a warranty on my purchase?

A: Absolutely! We offer a 30 day money-back warranty on all of our

products. In the rare event you have an issue, please contact us via email

support@obdgenie.com or call 321-250-3650.

Q: What type of shipping options do you offer?

A: We offer free shipping for delivery within 3-5 business days.

For expedited shipping, we offer $7.99 USPS Priority mail (1-3 business days) and $59.99 FedEx Overnight shipping.

Q: Does OBDGenie ship internationally?

A: Yes, but please note the Genie programs features on American import models only. International shipping is $45.00.

Q: Do businesses receive wholesale pricing?

A: Yes! We work with many businesses and offer competitive wholesale discount pricing up to 50%. Please email david@obdgenie.com for assistance.

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